Our Culture
At Union Square Hospitality Group, our mission is to enrich lives through the power of Enlightened Hospitality. This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. We aim to find “51%ers”, individuals who embody our Family Values of Excellence, Hospitality, Entrepreneurial Spirit, and Integrity.
Our Mission
We exist to enrich lives through the power of Enlightened Hospitality.
The Virtuous Cycle of Enlightened Hospitality
There are five primary stakeholders to whom we express our most caring hospitality, and in whom we take the greatest interest. The Virtuous Cycle is activated by taking care of Each Other first and shapes the way we do business:
We care for each other
We care for our guests
We care for our community
We care for our vendors
We care for our shareholders
Our Behaviors
At USHG, what we do (our purpose) is to Extend Enlightened Hospitality, and how we do that is guided by our beliefs.
Hospitality is a team sport
where everyone deserves an opportunity to thrive and belong. We play to win with a humble swagger.
Center the salt shaker
with an unwavering commitment to the excellence and the values that matter most.
Bring a charitable assumption
and err on the side of generosity.
Turn over the rocks
and always be connecting dots to build uplifting experiences and relationships.
Write a great next chapter.
The road to sucess is paved with mistakes well-handled.
Leave our campsite better than we found it;
always responsible for the impact of our wake.